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Training Program Manager

2 months ago

Brisbane, Queensland, Australia Michael Page Full time
About Our Client

Our client is a forward-thinking public sector organization that values innovation and excellence in service delivery. They strive to create an environment where their vision and values drive every aspect of their operations, aiming to consistently deliver high-quality services to their stakeholders with increasing efficiency, effectiveness, and flexibility.

Job Description

Key Responsibilities:

  • Conduct thorough training needs assessments to identify development requirements for various projects across the organization.
  • Collaborate with project managers and stakeholders to understand project goals, objectives, and timelines.
  • Develop tailored training strategies aligned with project objectives, resources, and budgets.
  • Design and deliver training programs, materials, and resources to address identified needs effectively.
  • Deliver training sessions to the business, ensuring understanding and adoption of key concepts and skills.
  • Utilize various training methods and technologies to accommodate diverse learning styles and preferences.
  • Create engaging training materials, including presentations, manuals, videos, and e-learning modules.
  • Collaborate with subject matter experts to ensure accuracy and relevance of training content.
  • Regularly communicate with project stakeholders to provide updates on training progress and outcomes.
  • Implement mechanisms to evaluate training effectiveness and learner satisfaction.
  • Gather feedback from participants and stakeholders to identify areas for improvement and refinement.
  • Generate regular reports on training metrics, progress, and impact on project performance.
The Successful Applicant

Requirements:

  • 5-8 years of experience in IT projects, with a proven track record of leading and executing projects.
  • Complete responsibility for design, development, and facilitation of training programs.
  • Proven experience developing training programs for a large number of internal staff, utilizing both online and in-person sessions.
  • Excellent communication skills (written, oral, and interpersonal) and stakeholder management skills.
  • Planning and scheduling abilities.
  • Exceptional attention to detail.
  • A team-focused mentality and an ability to work effectively as part of an immediate and wider team.
  • Ability to build rapport and maintain strong relationships with key stakeholders.
  • Exceptional time management skills.