Medical Information Exchange Specialist

1 day ago


Australia MedHealth Group Full time
About the Role

We are seeking a highly skilled and motivated individual to join our Medical Information Exchange Department as a Case Officer. As a key member of our team, you will be responsible for facilitating the exchange of health and medical information between our customers and healthcare providers.

Key Responsibilities
  • Manage a portfolio of clients, ensuring timely actioning of cases in accordance with our service level agreements.
  • Liaise with specialists and medical clinics to obtain medical records on behalf of clients.
  • Write accurate case notes in our medEbridge platform.
  • Develop and maintain strong relationships with clients and UHG stakeholders.
  • Perform data entry and administrative tasks as required.
Requirements
  • Excellent verbal and written communication skills.
  • Ability to negotiate, influence, and manage conflicts effectively.
  • Strong time management and organisational skills.
  • Intermediate Microsoft Office Suite skills, including Outlook, Word, and Excel.
  • Knowledge of the healthcare industry and medical records management is an advantage.
What We Offer
  • Flexible working arrangements, including the option to work from home.
  • Employee discounts for health insurance, gyms, pools, and travel club.
  • Options for novated leasing and salary sacrificing.
  • Paid parental leave and purchased leave.
  • Employee Assistance Program.
About Us

MedHealth Group is a leading provider of healthcare services, with a strong commitment to innovation and excellence. We value diversity and inclusion, and welcome applications from candidates with a range of backgrounds and experiences.

We are an Equal Opportunity Employer, and are proud to be part of the Financial Review Boss Best Places to Work.


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