Medical Information Exchange Specialist
1 day ago
We are seeking a highly skilled and motivated individual to join our Medical Information Exchange Department as a Case Officer. As a key member of our team, you will be responsible for facilitating the exchange of health and medical information between our customers and healthcare providers.
Key Responsibilities- Manage a portfolio of clients, ensuring timely actioning of cases in accordance with our service level agreements.
- Liaise with specialists and medical clinics to obtain medical records on behalf of clients.
- Write accurate case notes in our medEbridge platform.
- Develop and maintain strong relationships with clients and UHG stakeholders.
- Perform data entry and administrative tasks as required.
- Excellent verbal and written communication skills.
- Ability to negotiate, influence, and manage conflicts effectively.
- Strong time management and organisational skills.
- Intermediate Microsoft Office Suite skills, including Outlook, Word, and Excel.
- Knowledge of the healthcare industry and medical records management is an advantage.
- Flexible working arrangements, including the option to work from home.
- Employee discounts for health insurance, gyms, pools, and travel club.
- Options for novated leasing and salary sacrificing.
- Paid parental leave and purchased leave.
- Employee Assistance Program.
MedHealth Group is a leading provider of healthcare services, with a strong commitment to innovation and excellence. We value diversity and inclusion, and welcome applications from candidates with a range of backgrounds and experiences.
We are an Equal Opportunity Employer, and are proud to be part of the Financial Review Boss Best Places to Work.
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