
Apparel Department Team Leader
24 hours ago
As a Department Supervisor, you will be responsible for leading your department in providing exceptional customer service to every JD customer.
You will support the store management team by maintaining merchandising & visual standards and sales results within your department. You will also coach and develop your team to deliver great in-store experiences.
- Model exceptional customer service, every customer, every time
- Support and guide team to deliver exceptional service and a 'service over task' environment
- Actively gain, maintain and share product & brand knowledge for your department
- Support management team to improve financial performance within your department
- Work with back of house team to ensure product availability
- Uphold company standards and deliver store visual excellence
Key Responsibilities:
- Lead and manage a high-performing team
- Develop and implement effective business strategies
- Manage budgets and resources
- Maintain store appearance and display merchandise effectively
Requirements:
- 2-3 years' experience within retail or like industry
- Passionate about creating an amazing service experience and culture for our customers
- Proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
- Excellent time management skills to ensure that daily priorities are executed in a timely manner
About Our Culture:
Our company values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
As a successful Department Supervisor, you will be rewarded with opportunities for growth and development in a dynamic work environment.
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