Trim Support Administrator

2 weeks ago


Melbourne, Victoria, Australia Information & Communication Technology | Other Full time

**About the Role**

Milestone IT is proud to be working with a leading Information and Communication Technology company who has a great opportunity for someone to join their team providing support and advice around the TRIM content management system.

**The Company**

Our client provides services to individuals through their business operations in Victoria relating to education services. Within this role, our client is seeking an individual with knowledge of content management systems (TRIM) to join their team.

**Key Responsibilities**

  • Provide excellent customer support to TRIM users
  • Offer analysis skills and advice to improve TRIM system performance
  • Provide customization and support to the TRIM product
  • Administer the HPE Content Manager (TRIM) system
  • Conduct training sessions on TRIM system usage and best practices

**Requirements**

  • Experience in using case logging systems and responding to support calls
  • System troubleshooting skills with significant experience in HPE Content Manager
  • Ability to work autonomously and collaboratively with the team to achieve common goals
  • High attention to detail and process-driven approach

**What We Offer**

This position offers the opportunity to work with an excellent management team that delivers a real and valuable service to the Australian community. You'll have a great job and be doing something that matters.

Initially, we are looking to engage an individual on contract for an initial duration of 6 months, however a permanent position is very likely for the right individual.


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