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Corporate Store Manager

2 months ago

Brisbane, Queensland, Australia 7-Eleven Full time

Job Summary

We are seeking a highly motivated and experienced Corporate Store Manager to join our team in a leadership role at 7-Eleven. As a key member of our store operations team, you will be responsible for driving store success and delivering exceptional customer service.

Key Responsibilities

  • Store Operations
    • Oversee daily store operations, ensuring a safe and positive store environment for customers and employees.
    • Manage store inventory, including ordering and receiving stock, and maintaining accurate inventory records.
    • Monitor and control store expenses, including labor costs, supplies, and utilities.
  • Customer Service
    • Delight customers with exceptional service, ensuring a positive shopping experience.
    • Respond to customer complaints and concerns in a timely and professional manner.
  • Team Management
    • Recruit, train, and develop a high-performing store team.
    • Coach and motivate employees to achieve sales and customer service goals.
  • Financial Performance
    • Drive store sales growth through effective merchandising, pricing, and promotions.
    • Monitor and analyze sales data to identify trends and opportunities for improvement.

Requirements

  • Leadership Experience
    • Proven leadership experience in a retail or fast-paced environment.
    • Ability to lead by example and motivate a team to achieve sales and customer service goals.
  • Customer Service Skills
    • Excellent customer service skills, with the ability to resolve customer complaints and concerns.
    • Ability to work effectively in a fast-paced environment, handling multiple tasks and priorities.
  • Communication Skills
    • Strong communication and interpersonal skills, with the ability to work effectively with employees, customers, and vendors.
    • Ability to communicate effectively in a team environment, with a focus on collaboration and mutual respect.

What We Offer

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth within the company.
  • Recognition and Rewards
    • Recognition and rewards for outstanding performance and contributions to the company.

How to Apply

Interested candidates should submit their application through our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.