Warranty Processing Specialist

1 month ago


Canning Vale, Western Australia 4WD SUPACENTRE Full time

Why work for 4WD Supacentre?

We are a family-owned and operated retail business that specializes in outdoor recreation and lifestyle products. Our company is fast-paced, constantly changing, growing, and evolving.

About the role:

  • As a Warranty Processing Specialist, you will be responsible for interpreting regulatory and testing requirements related to product quality and usability.
  • You will test and analyze product samples to evaluate their safety, quality, and usability.
  • Maintaining the requirements to meet Restricted Refrigerant Trading Authorization (RRTA) obligations is also a key responsibility.
  • You will log returned products to ensure they are entered in the system under the correct category.
  • Inspecting and analyzing electrical warranty returns is another critical task.
  • You will create weekly reports for all test and analysis actions for site.
  • Processing and fixing electrical products, such as generators and camp fridges, is also part of the job.
  • Ensuring all hazards are assessed, eliminated, or where not possible to eliminate, controlling the extent of risk is essential.
  • You will contribute to safety across the distribution centre through safe work behaviors and approaches at all times.

About you

  • You should have 12v electrical experience or technical product experience.
  • Excellent communication skills for providing verbal explanation or written reports to management are required.
  • You should be able to prioritize, manage multiple tasks at once, and work to deadlines.
  • A positive attitude with a team mindset, but also be able to work independently with minimal supervision, is necessary.

What's in it for you?

  • This is a full-time permanent-ongoing role based in our Canningvale, WA facility with ample opportunities for career development.
  • We will provide full training of our products and processes.
  • Competitive remuneration based on experience is offered.
  • Significant staff discounts across all our products are available.
  • A vibrant team culture underpinned by values that are truly lived every day is what you can expect.

About Applying:

If you believe you have the right skill sets for the role and are ready to take on a new challenge, then don't miss out on this opportunity.

4WD Supacentre is one of Australia's leading and fastest-growing omni-channel retailers. We are a family-operated business that specializes in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.



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