Training and Support Specialist

2 weeks ago


Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $85,000
Job Description

We are seeking a skilled professional to fill the role of Training and Support Specialist. This position is responsible for providing top-notch customer support and training to clients, ensuring they receive a world-class experience.

Key Responsibilities:
  • Troubleshoot technical problems customers encounter and provide step-by-step solutions.
  • Offer ongoing support to clients after the live day, helping them troubleshoot issues and optimize their use of our solutions.
  • Serve as a point of contact for clients, building strong relationships and ensuring their satisfaction.
Client Training:
  • Assess the specific needs and requirements of each client to tailor training programs accordingly.
  • Develop training materials, modules, and resources to facilitate client learning.
Benefits:
  • Competitive salary + Super.
  • 4 weeks of leave, accrued throughout the year.
  • Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences.
About Us:

We are a leading provider of property management software, dedicated to empowering owners and operators in the self-storage, marine, and RV & camping industries.



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