Service Advisor

19 hours ago


South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full time

Are you a customer service professional looking for a new challenge in the automotive industry? We are seeking an experienced Service Advisor to join our team at James Frizelle`s Automotive Group.

Job Summary:

We are looking for a skilled and motivated Service Advisor to provide exceptional customer service, manage customer relationships, and achieve sales targets. The ideal candidate will have a strong passion for delivering outstanding customer experiences and be committed to ongoing learning and development.

About the Role:

  • Provide expert advice on vehicle maintenance and repair options to customers
  • Manage customer relationships through regular communication and issue resolution
  • Achieve sales targets by upselling and cross-selling products and services
  • Maintain accurate records of customer interactions and sales activity
  • Work collaboratively with colleagues to achieve team objectives and promote a positive work environment

Requirements:

  • Proven experience as a Service Advisor or in a similar role
  • Excellent customer service skills and ability to build strong relationships with customers
  • Strong product knowledge and understanding of vehicle maintenance and repair options
  • Ability to work in a fast-paced environment and meet sales targets
  • High school diploma or equivalent required; degree preferred

What We Offer:

  • Competitive salary with commission structure and opportunity for bonuses
  • Free Titans Tickets for home games and exclusive discounts on tickets
  • Employee Assistance Program (EAP) and Quarterly and annual awards and recognition for high achievers
  • Opportunities for growth and development within the company

Location:

Our dealership is located in South Brisbane, QLD, with dealerships across QLD, NSW, VIC.

Earnings Estimate:

The estimated annual earnings for this role are $60,000 - $80,000 plus commissions and bonuses.



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