Operational Lead

4 days ago

Hobart, Tasmania, Australia beBeeHospitality Full time $90,000 - $110,000
Restaurant Manager Position

The ideal candidate will possess a passion for delivering exceptional customer experiences and have a solid understanding of restaurant operations. As the Restaurant Manager, you will be responsible for overseeing all aspects of our signature restaurant's daily activities.

  • Lead and motivate a team of staff to provide top-notch service and maintain high standards of cleanliness and organisation.
  • Develop and implement effective strategies to drive sales growth and enhance the overall dining experience.
  • Source and procure high-quality food and beverage products to create compelling offers that appeal to customers.
  • Recruit, train, and manage a talented team of employees who are knowledgeable, professional, and efficient in their roles.
  • Foster an inclusive and supportive work environment that aligns with our company culture and promotes associate development.
  • Maintain accurate inventory levels and ensure timely ordering of stock and supplies.
  • Ensure that the restaurant is clean, well-maintained, and organised at all times.
  • Address customer complaints promptly and professionally, resolving issues in a fair and satisfactory manner.

Requirements:

  • A degree in Business or Hospitality Management, or equivalent 5+ years' experience in a senior leadership position within a premium venue.
  • In-depth knowledge of restaurant operations and management principles.
  • Strong leadership skills, with the ability to motivate and inspire a team.
  • Excellent attention to detail, organisational skills, and commercial acumen.
  • Familiarity with local and international wines, spirits, and beers.
  • Flexibility, reliability, and punctuality, with the ability to work late nights and weekends as needed.
  • A genuine passion for the hospitality industry and local produce.
  • A strong focus on customer satisfaction and proven ability to deliver tailored solutions.
  • Commercial awareness and the ability to manage budgets effectively.
  • A good understanding of employment practices and workplace health and safety protocols.

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