Senior Customer Advocacy Manager

1 week ago

Canberra, ACT, Australia beBeeCustomerSuccess Full time $120,000 - $150,000
Job Title: Senior Customer Success Manager

This role is responsible for establishing and maintaining long-term relationships with customers, ensuring their success through customized solutions.

  • As a key point of contact, manage a portfolio of customers to deliver exceptional customer experiences.
  • Develop tailored strategies to achieve mutual business outcomes with customers.
Main Responsibilities:
  • Drive growth by fostering continuous improvement in customer advocacy measures.
  • Promote territory plans to define account strategies and align resources effectively.
Requirements:
  • A minimum of 5 years' experience in a technology-related field.
  • Bachelor's Degree in a technology- or business-related field.
  • Familiarity with the customer experience industry and relevant technologies.

Empowering organizations to enhance loyalty and business outcomes, our solution delivers empathetic, personalized experiences at scale, accelerating growth through AI-powered Experience Orchestration.

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