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Injury Management Coordinator

2 months ago


Mascot, Australia dnata catering Full time
About the Role

We are seeking a dedicated and motivated Injury Management Administrator to join our national team based in Sydney on a full-time permanent basis. As a key member of our People & Culture team, you will support the National Injury Management Advisor with the administration of employee Injury Management and Return to Work processes.

Key Responsibilities
  • Support the triaging of injuries or illnesses in conjunction with the injured employee, Supervisor or Manager to ensure quick and appropriate medical treatment is made available.
  • Liaise with site Management to develop a return-to-work plan that identifies suitable duties based on the work capacity of the injured party.
  • Maintain contact with site management and/or injured employees to monitor the progress of their recovery and return to work.
  • Maintain the SOLV Injury database with information related to all claims.
  • Attend initial doctors consultations with the injured person at the local clinic, where possible.
  • Provide administrative support to the local People & Culture team for long term absent employees, following the companies Fit For Work process.
  • Provide operational administrative support to the local People & Culture team when required.
Requirements
  • Rehabilitation and Return to Work training/qualification or similar would be highly regarded.
  • Workers Compensation / Injury Management Coordinator training, Cert IV Personal Injury Management would be an advantage but not required.
  • Demonstrated capability working in a similar position within a multi-site organisation.
  • Understanding of applicable State / Territory Workers compensation schemes (case management experience will be highly regarded).
  • Strong time management skills.
  • Intermediate computer skills.
  • Excellent communication skills both written and verbal.
  • Able to build effective and influential relationships with internal and external stakeholders as well as an awareness of multi-cultural and diverse workplaces.
  • Current full driver license would be an advantage.
About Us

We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.