Experience Travel Career

1 day ago

Melbourne, Victoria, Australia beBeeCustomer Full time

Are you a customer service enthusiast who thrives in a fast-paced travel environment?

We have an exciting opportunity for a skilled Travel Customer Representative to join our team. As a key player in the client journey, you will be responsible for providing exceptional service and support from booking to return.

Key Responsibilities:

  • Respond promptly and professionally to client inquiries via various channels.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate:

  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Benefits:

  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about creating memorable experiences for others, we'd love to hear from you. Apply today and start your career in the travel industry

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