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Service Engineer for Print Solutions

2 months ago


Melbourne, Victoria, Australia Konica Minolta Business Solutions Australia Full time

Career Opportunity in the Print Sector

Are you interested in advancing your career within the Print Industry with a reputable global organization that prioritizes employee development and training?

At Konica Minolta, we are at the forefront of innovation, continuously evolving our offerings. Our diverse range of products and solutions, including printing, scanning, copying, cloud storage, 3D technology, and robotics, empower businesses to enhance their information management processes. Our dedicated workforce is the key to our success, and we are committed to fostering an inclusive environment that reflects the diversity of our solutions. We actively encourage applications from women and individuals from various backgrounds.

Position Overview

We are seeking a skilled Service Engineer to support our operations. The successful candidate will be responsible for the installation and maintenance of color and black-and-white printing equipment, along with related software and service solutions.

As part of the Victoria Service Team, you will play a crucial role in ensuring customer satisfaction through effective on-site maintenance and support, reporting directly to the Service Delivery Manager.

Qualifications and Skills

To be considered for this role, candidates should possess:

  • A strong technical background with excellent troubleshooting abilities and a professional demeanor when interacting with clients.
  • A willingness to learn and adapt, supported by a culture that promotes continuous professional growth.
  • Solid mechanical and electrical skills, complemented by strong communication and interpersonal abilities.
  • A proven history of delivering exceptional customer service, consistently exceeding expectations.

Essential Criteria

  • Demonstrated experience in a similar technical role, with knowledge of networking, IT, and technical systems.
  • Strong verbal and written communication skills.
  • Outstanding customer service capabilities.
  • Excellent organizational and time management skills.
  • Eligibility to work in Australia is mandatory.
  • A valid Australian Driver's License, along with necessary background checks, will be required.

Why Choose Konica Minolta?

In this position, you will receive a fully maintained company vehicle, phone, and laptop. We pride ourselves on a collaborative team culture that encourages you to share your ideas and seek opportunities for personal and professional development. Our commitment to diversity and inclusion is reflected in our progressive workplace policies, including flexible working arrangements and parental leave.

Konica Minolta is dedicated to creating a fair and inclusive work environment for all employees. We have been recognized as an Employer of Choice for Gender Equality for five consecutive years by the Workplace Gender Equality Agency (WGEA).

Commitment to Equal Opportunities

We are dedicated to providing equal employment opportunities and encourage applicants from all backgrounds to apply, regardless of gender, age, sexual orientation, ethnicity, religion, or disability.