Citrix Support Specialist

10 hours ago

Melbourne, Victoria, Australia beBeeCertification Full time $70,000 - $75,000
Job Title: Citrix Engineer

This highly skilled role requires experience in supporting Citrix Virtual Apps and Desktops in enterprise or government environments.

The successful candidate will be responsible for providing operational support for Citrix VDI server farms, virtual desktops, and Microsoft RDS.

  • Monitor system health, address performance issues, resolve incidents within SLAs.
  • Maintain and update SOE images, including upgrades and patching.
  • Participate in Disaster Recovery drills and ensure infrastructure readiness.
  • Ensure security policy compliance, manage GPOs, and configuration standards.
  • Maintain documentation and runbooks.
  • Escalate application or user profile issues as needed.

Key qualifications include 2+ years of experience with Citrix and Microsoft certifications, especially in government or compliance-heavy settings.

Preferred qualifications include Citrix and Microsoft certifications related to Azure Virtual Desktop, Windows Server, or End User Computing.

What We Offer:

Initially a 6–12 month contract with potential extensions and pathway to permanency. On-site attendance is required 5 days a week for security reasons.

Candidates can work at client sites across all capital cities.

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