Customer Experience Specialist

4 days ago


Beenleigh, Queensland, Australia Spendless Shoes Full time
About Spendless Shoes

Spendless Shoes is Australia's most successful footwear retailer with over 200 convenient stores and a huge range of styles to suit every family member.

We pride ourselves on being 'The World's Friendliest Shoe People' with a vibrant inclusive work culture and a team of 1,000 amazing team members.

About the Role

Your primary responsibility is to create a warm and friendly environment for customers to shop in, exceeding their service expectations and making their visit an experience to remember.

As a key member of our Store Sales Team, you will be the first point of contact with our customers, living up to the 4C's of customer care and maximising sales opportunities by providing legendary customer experiences.

Key responsibilities include:

  • Providing exceptional store presentation
  • Maximising sales opportunities
  • Additional sales of Value Add Products (VAPs) accessories
  • Living up to the 4C's of customer care

We're looking for someone with:

  • Strong customer service skills
  • Enthusiasm for fast-paced challenging work
  • Motivation to be successful
  • Outstanding communication skills
  • Ability to work in a team or independently
  • Passion for fashion footwear
  • Experience in a retail or hospitality environment

We offer:

  • Further career opportunities
  • 30% off staff discount
  • Reward and recognition vouchers
  • Referral program


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