Client Care Specialist

4 weeks ago


Beenleigh, Queensland, Australia Harrison Child & Family Clinic Full time
About Us

Harrison Child & Family Clinic is a dynamic and growing practice dedicated to delivering exceptional care to families and children in our community.

We are passionate about creating a welcoming and safe space for families to flourish, and we are seeking a skilled Client Care Officer to join our team.

Key Responsibilities
  • Provide exceptional customer service to clients, ensuring a positive experience at every touchpoint;
  • Manage client data, billing, and debtor management with accuracy and attention to detail;
  • Support our team of clinicians in delivering high-quality care to our clients;
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and open communication.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment with multiple priorities;
  • Strong organizational and time management skills;
  • Proficiency in data management and billing software;
  • Passion for delivering exceptional customer service and supporting families in need.
What We Offer

We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Client Care Officer with Harrison Child & Family Clinic, you can expect:

  • A competitive salary and benefits package;


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