Medical Frontline Support Specialist

3 days ago


Australia beBeeCommunication Full time $46,400 - $62,210

We are seeking a skilled Medical Frontline Support Specialist to join our team on a casual basis. The ideal candidate will possess strong communication skills, be reliable, and have a flexible approach to working hours.

**Key Responsibilities:**

  • Acting as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork
  • Answering telephone calls and responding to enquiries
  • Scheduling appointments
  • Entering and processing patient billing
  • Reconciling daily banking
  • Scanning and document management
  • Maintaining confidential patient information and records
  • Liaising with medical professionals, pathology services, couriers, and other medical suppliers

**Requirements:**

  • Prior experience in a healthcare reception role, ideally in a general practice setting
  • High level of computer literacy including working knowledge of Microsoft Windows Operating System and Microsoft Office (Outlook, Word, and Excel)
  • Ability to communicate with clarity both verbally (face-to-face and telephone) and written
  • Ability to work under pressure and respond to fluctuating workflow
  • Proven multi-tasking and problem-solving skills whilst maintaining critical attention to detail in a fast-paced environment

**Additional Requirements:

  • Minimum of two Covid-19 vaccinations
  • Reliable and possess a strong work ethic


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