Social Media Expert

4 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $50,000 - $60,500

We're seeking an exceptional Social Media Expert to deliver outstanding customer experiences on our platforms.

Key Responsibilities:

  • Respond to comments and customer queries with clear, transparent, and personalized responses.
  • Help customers resolve issues while maintaining a professional mindset.
  • Utilize excellent communication skills to build trust and provide solutions.
  • Post on social media platforms as required.

Requirements:

  • Possess attention to detail, strong time-management, and organizational skills.
  • Coordinate multiple interactions and complete tasks on time with minimal supervision.
  • Proven work experience in customer service and community management.
  • Good understanding of popular social media platforms and online behavior.
  • Excellent verbal communication and written skills.
  • Availability to work a 24/7 roster, predominantly weekends and evenings.
  • Demonstrate high problem-solving ability and take initiative in your role.

What We Offer:

  • Flexible working arrangements.
  • Awesome employee discounts.
  • Training and development focus.
  • A fully stocked snack cupboard.
  • Free coffee and milk.

About Our Culture:

  • Regular team events.
  • Collaborative workplace culture.
  • A supportive environment that values health and wellbeing.
  • We donate to charity partners through our BB Better initiative.
  • Sustainability targets.
  • Charitable partnerships year-round.

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