Retail Operations Leadership Position

3 days ago

Sunshine Coast, Australia beBeeFulfillment Full time $72,000 - $95,000
Job Title:

Fulfillment Service Manager


Description

We are seeking a highly skilled and experienced Fulfillment Service Manager to join our team. As a key member of our operations, you will be responsible for leading and supporting a team of online personal shoppers to provide exceptional service to all online customers.


About the Role

The successful candidate will have strong leadership skills and experience in managing teams to deliver high-quality customer experiences. You will be expected to develop and implement strategies to improve efficiency, productivity, and customer satisfaction.


Key Responsibilities
  • Lead and support a team of online personal shoppers to achieve business objectives.
  • Develop and implement strategies to improve customer satisfaction, efficiency, and productivity.
  • Collaborate with cross-functional teams to resolve issues and improve processes.
  • Maintain accurate records and reports to inform business decisions.

Requirements

To be successful in this role, you will need:

  • A proven track record of leadership and team management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Experience working in a retail or e-commerce environment is an advantage.

Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a dynamic and innovative company.

Culture

We value diversity, equity, inclusion, and belonging at our organization. We recognize the importance of creating a workplace where everyone feels welcome, respected, and empowered to contribute their best work.


Why Join Us?

Joining our team means being part of a company that is committed to making a positive impact on our customers, communities, and the environment. You will have the opportunity to work with a talented and dedicated team who share your values and passion for delivering exceptional results.

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