Claims Recovery Specialist

4 days ago


Perth, Western Australia beBeeRecovery Full time $99,497 - $118,240
Job Overview

We are seeking a skilled and results-driven individual to join our Recoveries team. This role is responsible for managing motor recovery claims, delivering exceptional service to members, and maximizing outcomes.

Key Responsibilities:

  • Manage recovery files to achieve optimal results.
  • Investigate liability and identify recovery opportunities from third parties and their insurers.
  • Negotiate settlements and pursue recoveries through direct contact, legal channels, or external providers.
  • Communicate clearly and professionally throughout the recovery process.
  • Monitor recovery performance and contribute to continuous improvement initiatives.
  • Ensure all claims are managed in line with relevant policies, procedures, authority limits, legislative, and regulatory requirements.
Requirements

To be successful in this role, you will require:

  • Experience in recoveries, debt collection, or claims handling.
  • A strong understanding of motor vehicle liability principles.
  • Excellent communication, negotiation, and dispute resolution skills.
  • High attention to detail and the ability to make informed decisions based on evidence.
  • Empathy and professionalism when handling challenging conversations.
  • Self-motivation and the ability to work independently.
  • A team player who actively supports and uplifts others.
  • Previous experience in the motor insurance industry (highly regarded).
  • A genuine commitment to putting members at the heart of everything you do.
Benefits

We offer a range of benefits, including:

  • A workplace culture that values and empowers our people.
  • Flexible working arrangements that support work-life balance and wellbeing.
  • The opportunity to work in a purpose-led organization that gives back to the community.
  • Ongoing career development and training opportunities.
  • Free Roadside Assistance and discounts on RAC products and services.


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