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Business Systems Analyst

2 months ago

Australia Exact IT Consulting Full time

About the Role:

The Business Systems Analyst will play a pivotal role in our client's organization, actively managing key internal and external stakeholder relationships and representing the agency's interests across various forums.

Key Responsibilities:

  • Identify and document current business processes to create a baseline understanding of the current situation and processes.
  • Create and facilitate process design improvements by conducting business and systems process analysis.
  • Provide program/stream level analysis and produce required analysis documentation.
  • Support the Product Owner in elaborating user stories, acceptance criteria, and process maps with input from subject matter experts.
  • Evaluate the effectiveness of proposed solutions and design.
  • Lead the transition of business requirements to build teams for development.
  • Support verification testing of the built solution to ensure alignment to business requirements.

Required Skills:

  • Business process analysis: Proficiency in analyzing and documenting current state versus future state process maps.
  • Requirement gathering: Ability to elicit, document, and manage business requirements into Epics and User Stories.
  • Problem-solving: Strong problem-solving skills to identify inefficiencies and recommend improvements.
  • Testing: Ability to undertake systems testing against defined acceptance criteria during the build and testing cycles of development.
  • Stakeholder engagement: Facilitating workshops with other stakeholders, Business Analysts, User Experience, and User Interface (UX/UI) Designers, and technology teams.
  • Risk assessment: Identifying potential issues or risks, tracking problems, recommending alternatives, and escalating issues as appropriate.
  • System thinking: Developing and maintaining subject matter expertise across new systems and processes within the organization.

Desirable Skills:

  • Data analysis: Skill in analyzing data to identify trends and insights.
  • Agile Methodologies: Familiarity with agile methodologies like Agile or Kanban.
  • Business Analysis Tools: Knowledge of tools such as Jira and Confluence for documentation and workflow management.
  • Process Improvement: Experience in recommending and implementing process improvements.
  • Cross-functional collaboration: Ability to work collaboratively with team members from various disciplines.

Benefits:

  • Full-time hours, Monday to Friday.
  • Competitive remuneration package.