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Operations Manager

2 months ago

Truganina, Victoria, Australia Inghams Group Limited Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at our Truganina Distribution Centre. As a key member of our operations team, you will be responsible for managing the day-to-day operations of the warehouse, ensuring customer service levels are maximised and supply rates are achieved on a continuous basis.

Key Responsibilities
  • Manage the day-to-day operations of the DC, providing support to the DC Manager as required
  • Foster a proactive culture within the facility, making safety a top priority
  • Build and maintain strong, long-lasting customer relationships, both internal and external, based on mutual respect and commitment to deliver exceptional service on time sensitive supply chain deadlines
  • Engage and motivate your team through effective people management strategies
  • Lead, coach and develop a high performing operations team, ensuring compliance to all policies and procedures, providing clear expectations, ongoing feedback and support
  • Efficient resource allocation ensuring labour, equipment and transport are utilized to maximise both safety and profitability while meeting the customers' needs
  • Collaborate with cross-functional teams to identify opportunities for process optimization and cost reduction
  • Analyse of data and performance metrics to drive and embed continuous improvement
  • Implement strategic initiatives to optimize the overall value of the business and contribute to its growth and success
  • Establish and ensure maintenance programmes are carried out
  • Manage the day-day warehouse operations independently to ensure tasks are carried out efficiently
  • Ensure consistent demonstration of guiding principles, behaviours and Inghams values
Requirements
  • Experience in managing warehouse and distribution centres with a proven track record of achieving positive operational outcomes
  • Excellent knowledge of supply chain logistics within an FMCG environment including demonstrable understanding of Cold Chain Operations, Good Manufacturing Practices and HACCP
  • Ability to lead and influence a diverse team in a dynamic and fast paced environment through inclusive people management principles
  • Proven track record of driving continuous improvement initiatives including knowledge of 5S, Total Productive Manufacturing, LEAN/Six Sigma
  • Willingness to take initiative and drive results to ensure business KPIs are met and exceeded whilst upholding the highest levels of safety and customer service
  • Strong people leadership and engagement skills with the ability to build a collaborative working environment
  • Strong analytical skills with effective P&L and budget management skills
  • Strong communication skills with the ability to communicate cross functionally to build strong relationships and influence key stakeholders
  • Ability to work under pressure to meet deadlines and adapt in a dynamic business environment
  • Resilient and able to recover from setbacks
  • Additional experience working in a production environment will be advantageous.
  • On call availability (24/7) to support the team when required
  • Ability to coach, develop and mentor team members through appropriate levels of delegation
  • Ability to work flexible hours to cover all shifts, weekends and public holidays as required
About Us

We are Inghams Group Limited, a leading provider of deliciously good food to tables and smiles across Australia and New Zealand. We are committed to creating a better, more sustainable future world together, and we're looking for people who share our values and are passionate about delivering exceptional service and results.