Front-of-House Operations Leader

1 week ago

Central Coast Council, Australia beBeeCustomerServiceManager Full time $84,436 - $112,331

As a leader in front-of-house operations, you will be responsible for managing a team of around 27 staff across four key areas: switchboard, reception, the conference centre, and cashier services. The goal is to ensure these areas run smoothly every day.

Key responsibilities include supporting your team, helping them grow, and ensuring everyone provides excellent customer service. You will work closely with other hospital teams, solve problems, and look for ways to improve systems, technology, and training.

About You
  • Strong leadership experience in managing customer service or front-of-house teams.
  • Excellent communication and people skills – friendly, approachable, and professional.
  • Able to follow and support emergency procedures and business continuity plans.
  • Problem-solving and finding ways to improve services and systems.
Requirements
  • Applicants must have current work rights in Australia or be a permanent resident or citizen.
  • Employment Type: Permanent Full Time; Hours Per Week: 38; Location: Gosford Hospital.

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