Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience for our members and guests.
Working a flexible roster across 7 days, you will meet and greet customers, respond to internal and external enquiries via email, phone calls and face-to-face, and perform general administration tasks. You will ensure all enquiries, bookings and issues are managed accurately and support other departments when required.
This is an excellent opportunity to build strong customer relationships and contribute to the success of our team.
About YouWe are looking for someone who is self-motivated, passionate about customer satisfaction, and thrives in a fast-paced environment. You will have superior customer service and admin skills, with the ability to build rapport with people.
You will also have a current CPR certificate and previous experience in administration/customer service role (desirable).
Our TeamOur Recreation Team is a close-knit community of energetic people-people, with a passion for staying active and helping others. We are responsible for transforming our 24 Recreation Centres into warm, inclusive and safe spaces – providing access to health, fitness and recreation opportunities for those who need it most.
As part of The Y family, you'll be responsible for the care and wellbeing of vulnerable and underprivileged young people, always acting with integrity and respect to provide fun and meaningful experiences, safely.
About The Y NSWThe Y NSW is a profit-for-purpose organisation focused on healthy living, social impact and empowering young people. We operate 24 recreation centres, 53 out-of-school-hours care services, and two camping locations which employ 1,500 staff across NSW – and fund our diverse range of enriching community programs.
We believe in building a diverse, inclusive workforce that reflects the communities we serve. We encourage people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures, including people of Aboriginal and Torres Strait Islander heritage, to apply.
Commitment to SafeguardingAt the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we embed Safeguarding into everything that we do to make sure Children and Young People are kept at the front of our minds in all our programs and services.
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Epping, Australia Matrix Education Full time{"h1": "Customer Service Representative", "p": "At Matrix Education, we are seeking a skilled Customer Service Representative to join our team. As a key member of our campus community, you will provide exceptional administrative support to our customers, ensuring a positive experience from initial contact to enrolment and beyond.", "ul": [{"li": "Respond to...
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