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Customer Service Feedback Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeDetailoriented Full time $50,000 - $80,000
Customer Service Reviewer

We are seeking a detail-oriented and reliable individual to provide valuable feedback to our clients by visiting retail outlets, posing as a customer, making detailed observations about their experience, and then completing a survey online about the experience.

This role requires excellent communication skills, an eye for detail, a good memory, flexibility, and reliability. The ideal candidate will have access to the internet and be able to complete surveys that can take from 10 minutes to 1 hour to complete.

Key Responsibilities:
  • Pose as a customer and make detailed observations about your experience
  • Complete a survey online about the experience
  • Utilize strong analytical skills to gather data
Requirements:
  • Flexibility and reliability
  • Ability to complete tasks independently with minimal supervision
  • Strong analytical skills

This is an excellent opportunity for individuals who enjoy working in a dynamic environment and have a passion for delivering high-quality results.

You will have the opportunity to work with various clients in New South Wales, providing them with valuable insights into their customer service delivery.