Cruise Sales Professional

1 week ago


Perth, Western Australia Cruiseabout Full time
Key Responsibilities:
  • Expertly quote, book and invoice cruise bookings and packages.
  • Meet and exceed monthly sales targets by ensuring KPIs are consistently met.
  • Provide efficient and accurate support for walk-in, email, and telephone enquiries.
  • Maximise sales opportunities by upselling and cross-selling relevant cruise packages.
  • Monitor and action all relevant mailboxes daily to stay on top of customer interactions.
  • Maintain accurate and comprehensive product information to deliver exceptional sales experiences.
Requirements:
  • Proven experience working in a customer service environment and achieving sales targets.
  • Minimum 2 years' experience in the retail or wholesale cruise or travel industry.
  • Strong GDS skills for efficient and accurate booking and management.
  • Able to thrive in a fast-paced environment with exceptional focus, problem-solving skills, and adaptability.
  • Highly motivated and organised with a passion for delivering exceptional customer experiences.
Culture and Benefits:
  • Cruiseabout's inclusive company culture offers a supportive team environment and opportunities for growth and development.
  • Exclusive staff discounts and travel benefits for employees and their families.
  • A range of development opportunities, including individualised learning and development pathways.
  • A flexible and hybrid working schedule with opportunities for career advancement within the company.


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