Counter Specialist

3 weeks ago

Joondalup, Australia JB Hi-Fi Full time

About JB Hi-Fi

We're a leading retailer of consumer electronics, home entertainment, and small appliances, with a strong focus on customer service and team collaboration.

The Opportunity

We're seeking a Counter Specialist to join our team, contributing to the continued sales growth of the store through delivering excellent customer service and ensuring compliance to core policy and procedures.

Key Responsibilities

  • Contribute to improving processes at the counter by implementing and following systems
  • Work collaboratively as part of a team to deliver a positive experience for customers and effectively resolve customer complaints and queries
  • Train and support new team members in understanding all systems and processes

What We Offer

  • An awesome and supportive team
  • Generous team member discounts across a range of products
  • Team Member sales incentives
  • Training to help you grow and develop
  • 12 weeks paid maternity leave
  • Employee Assistance Program

Join Our Team

At JB Hi-Fi, we're passionate about delivering the best customer experience and fostering a culture of teamwork, individuality, and diversity.

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