Optical Store Leader

6 days ago


Darwin, Northern Territory, Australia Specsavers Full time
About the Role

As a highly motivated and skilled Optical Store Leader, you will be responsible for managing the daily operations of our store and leading a team to deliver exceptional customer service.

The role entails:

  • Providing front of house support to Retail Partners by managing daily operations of the store and embedding company values
  • Implementing roster changes and driving sales through KPIs
  • Coaching and developing the retail team in delivering exceptional customer service
  • Assisting the retail team with customer service, pre-testing and dispensing
  • Supporting the Retail Director in complaint resolution
  • Maintaining store presentation standards and stock management
Key Skills and Experience

To be successful in this role, you will need to possess:

  • Management skills: experience as a Store Manager or Assistant Manager, with proven ability to multitask between operational responsibilities whilst simultaneously developing a team
  • Practical abilities: evaluating and implementing new measures in enhancing store performance. Optical experience is highly desired, however full optics training will be provided
  • Teamwork: encourage & motivate the team throughout their development journey
  • Proactivity: an efficient response to changing circumstances and delegating tasks effectively
About Us

We are Specsavers, a global leader in eye care with a mission to improve lives through better sight since 1984. Our focus is on eliminating preventable vision loss and blindness, and we proudly support the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.

With compassion at the heart of everything we do, we strive towards empowering our employees, customers and communities to live their lives to the fullest. As an accredited 'Great Place to Work' for the third year in a row, we provide an unrivalled career development plan with our focus set on improving today for a better tomorrow.



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