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Operations Support Specialist

2 months ago

Bohle Plains, Queensland, Australia Team Global Express Full time

About the Role

This is an exciting opportunity to join Team Global Express as an Operations Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and accurate information to customers through various communication channels.
  • Complete daily data entry and administrative tasks to ensure seamless operations.
  • Work closely with our logistics team to resolve freight issues and ensure timely delivery.
  • Be proactive in identifying and resolving customer queries and concerns.
  • Collaborate with our customer service team to provide exceptional support and service.
  • Perform other administrative tasks as required to support the team.

Requirements

  • You must have a customer-focused mindset and excellent communication skills.
  • Strong organizational and time management skills are essential for this role.
  • You must be able to work well in a team environment and be proactive in resolving issues.
  • A high level of attention to detail is required to ensure accuracy and quality in your work.
  • Previous experience in a similar role is preferred but not mandatory.

About Team Global Express

Team Global Express is a leading transport and logistics company delivering to Australia and New Zealand. We are committed to providing exceptional customer service and support to our clients.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A fun and supportive work environment.
  • Flexible work arrangements to suit your needs.
  • A commitment to diversity and inclusion.