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Senior Operations Director for Glazing and Glass Industries

1 month ago


Bendigo, Victoria, Australia O'Brien Glass Industries Limited Full time
About the Role

As a key member of O'Brien Glass Industries Limited, you will lead the profitable growth and operational performance of our Glazing Home and Business team in the Central Coast Branch. This involves executing operational plans that support maximising profitability, customer service excellence, and competitive operational efficiency while ensuring the protection of infrastructure, assets, and compliance to operational standards.

The ideal candidate will have a minimum of 3 years of experience as a Branch Manager or equivalent within the Glazing or Glass industry. You will possess demonstrated leadership and management experience, having led by example in developing and maintaining internal and external relationships, respect, and trust. Experience leading change to drive and create new possibilities that align with our business objectives and functional strategies is also essential.

We are looking for someone who is relentless, resilient, tenacious, and accountable for short and long-term goals. You will remove barriers, support, and manage teams to ensure they remain focused on successful delivery and achievements. Attracting, developing, and retaining the best talent through effective recruitment and selection processes, succession planning, and providing coaching and development where needed is also crucial.

Responsibilities
  • Financial delegations to achieve financial targets for your region, including whole P&L responsibility, working closely with key stakeholders to drive overall success.
  • Stakeholder management across various internal leadership teams, operational teams, business partners, external customers, suppliers, industry bodies, trade unions, and partners.
  • Lead practices and behaviours such as attraction, retention, and management of your team (onsite and remote) and your customers, ensuring effective practices and communication against business plans and objectives.
  • Maximise performance in commercial and consumer conversion, operational KPIs, and through innovation, development, and protection of our infrastructure, technology, and assets.
  • Achieving and maintaining operational excellence within safety compliance and assessment, glazing competency, technical estimates, and quality control and management.
  • Maintain, support, and monitor Supply Chain Management, through effective inventory management, overseeing the system and process of stock, purchasing, and ordering, including maintaining and supporting supplier operations.
Benefits
  • Laptop, phone, vehicle allowance.
  • Eligibility for annual bonus based on KPIs.
  • Ongoing training and development and growth opportunities.
  • Collaborative and supportive senior management team.
About O'Brien Glass Industries Limited

We are part of Belron, the world's leading glass specialists operating in 35 countries. We serve over 300,000 customers each year, 24 hours a day, 7 days a week, 365 days a year. As a highly successful business, we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things, and feel inspired. A workplace where you can be your best you.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria, but feel like you could make a difference at O'Brien, get in touch.