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Venue Operations Manager
2 months ago
We are seeking an experienced and dynamic Venue Manager to lead and orchestrate the day-to-day operations of our multifaceted venue. This role is ideal for someone who thrives in a large-capacity environment and is passionate about delivering exceptional guest experiences.
Key Responsibilities- Manage the day-to-day operations of the venue, ensuring seamless delivery of services and amenities.
- Develop and implement strategies to drive revenue growth and improve operational efficiency.
- Lead and motivate a high-performing team, fostering a culture of excellence and customer satisfaction.
- Collaborate with cross-functional teams to ensure effective communication and coordination.
- Monitor and control expenses, ensuring profitability and adherence to budget.
- Develop and maintain relationships with key stakeholders, including suppliers, partners, and community groups.
- 3+ years of Venue Management experience.
- Experience working in an Food & Beverage - Entertainment focused venue.
- Previous experience working with RMS systems desirable.
- Understanding and ability to learn venue reporting and systems.
- P&L understanding and ability to deep dive into financials.
- Ability to generate revenue-building ideas throughout all aspects of the business.
- Presence on the floor during peak service periods, including late nights and weekends.
- Write and control an effective roster.
- Ability to stocktake and investigate stock loss.
- Have a market awareness and trend analysis relevant to food and beverage in the area.
- RLMV, Approved Managers License, Gaming Nominee & CLO are a must.
We value the diversity of our employees' experiences, talents, and cultures. Our talent strategy includes embracing diversity and fostering inclusion. Our capacity to unlock potential and improve our success depends on our ability to build a diverse, inclusive workforce.
