Customer Service Specialist

22 hours ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $65,000 - $85,000

Job Title: Customer Service Specialist

We are seeking a highly skilled and experienced Customer Service Specialist to join our team. The ideal candidate will have a proven track record of providing exceptional customer service and experience working in a similar role.

Job Description

As a Customer Service Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will also be responsible for maintaining accurate records and reports, and contributing to the development of customer service policies and procedures.

  • Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and concerns in a fair and professional manner
  • Maintain accurate records and reports of customer interactions
  • Contribute to the development of customer service policies and procedures
Required Skills and Qualifications

To be successful in this role, you will need:

  • Essential Skills and Qualifications:
  • 2+ years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in MS Office
Benefits

As a valued member of our team, you can expect:

  • Competitive Salary:
  • A comprehensive salary package that reflects your skills and experience
Others

At our company, we are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.



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