Senior User Experience Designer

7 days ago

Sydney, New South Wales, Australia Tyro Payments Limited Full time
About Tyro Payments Limited

We're a tech-driven company that's passionate about fostering a diverse and inclusive environment. Our culture is built on continuous learning, collaboration, and a passion for delivering great outcomes for our customers.

As a highly collaborative team, you'll work closely with our engineering, product management, customer support, sales, and other functions to drive innovation and growth.

About the Role

We're seeking a Senior UX Designer to join our team on a 9-month fixed-term contract. In this role, you'll lead the development of intuitive, engaging, and seamless experiences for our customers, staff, and partners across web, native app, and EFTPOS platforms.

You'll spearhead our research initiatives, establishing and embedding methodologies across the product team and the broader business. This involves generating insights and validating hypotheses to inform effective design solutions.

You'll oversee the entire design process, from developing wireframes, prototypes, and user journeys to producing final UI designs. Collaborating closely with cross-functional teams, you'll ensure our products and services are intuitive, accessible, and aligned with our business objectives and strategies.

Key Responsibilities
  • Lead user research initiatives to understand user needs, conduct usability testing, and translate findings into design recommendations.
  • Drive the design process from concept to completion for web, app, and EFTPOS interfaces, ensuring a seamless user experience.
  • Mentor and guide other designers, fostering a culture of continuous learning and improvement.
  • Build and maintain strong relationships with stakeholders, ensuring alignment and successful project execution.
  • Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and user interactions.
  • Promote and uphold design standards, contribute to design system development, and advocate for accessibility and continuous improvement.
Requirements
  • Extensive commercial experience in UX/UI/product design, with a proven track record leading successful projects across multiple platforms.
  • Strong experience with user research methodologies and tools, able to lead research initiatives.
  • Demonstrated ability to mentor and develop less experienced designers, fostering their growth.
  • Excellent communication and collaboration skills, with the ability to build strong relationships with stakeholders at all levels.
  • Strong visual design skills with extensive experience working with Figma and managing design systems, coupled with good analytical skills focused on user-centered design principles and usability.
  • You are organized, deadline-driven, and capable of managing multiple tasks while maintaining quality output, demonstrating persistence and optimism in dynamic environments.
Perks and Benefits

We've created an environment that's big on diversity, inclusion, and flexibility, and one that suits the changing needs of our people across Australia. Here are just some of the things our team members love about working here:

  • A hybrid working policy that truly enables you to live your best life.
  • Learning and career development opportunities.
  • 16 weeks paid primary carers leave.
  • 12 weeks paid secondary carers leave.
  • Annual team-based volunteer day.
  • We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine, and non-alcoholic beverages, ping pong, and video games.
  • Taco Tuesdays.
  • Mental health and wellness initiatives.
  • Personal finance initiatives.

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