
Training Expert for Navigation Technologies
2 weeks ago
Are you an expert in training and navigation technologies?
About the RoleThis is an exciting opportunity to work with our innovative AI robotics and navigation technology across land, air, sea, and space. As a Training Expert, you will be responsible for delivering in-person training programs to meet the needs of our support team.
Key Responsibilities:- Analyse and determine the training needs of all levels of our support team
- Create, organise and deliver training programs to meet these needs
- Test and certify training participants to ensure they meet required knowledge and skill level
- Develop and maintain content in our Learning Management System (LMS) platform
- Work closely with Sales, Product and Support teams to understand changing business needs and deliver appropriate timely training
- Drive standards of capability within the support team
- Onboard new support team members
- Cert IV TAE (complete or in progress)
- Previous experience training customer-facing teams
- Technology industry expertise
- Use of modern LMS platforms
- Advanced training skills
- High-level communications skills
- Curriculum development
- Content creation and delivery
- Training needs analysis
- Data analysis
- Navigation technologies - land, air, and marine
- Training methodologies
- Use of LMS in training delivery
- Customer support frameworks
- A unique opportunity to work with a passionate and talented team
- Financial support for further education and conferences
- An employee assistance program
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