Workshop Team Leader

3 weeks ago

Notting Hill, Victoria, Australia Draeger Australia Pty Ltd Full time
Join Draeger Australia Pty Ltd as a Workshop Team Leader

We are seeking a highly skilled and experienced Workshop Team Leader to join our team at Draeger Australia Pty Ltd. As a key member of our workshop team, you will play a critical role in providing technical support and leadership to our staff.

Key Responsibilities:
  • Lead and manage the workshop team to ensure efficient and effective maintenance, repair, and testing of customer products and equipment.
  • Provide technical assistance and training to technicians to ensure they have the necessary skills and knowledge to perform their duties.
  • Assist the Workshop Manager in improving quality control, efficiency, profitability, and process improvements for all technicians.
  • Ensure tools and calibration equipment are well-maintained, calibrated, correctly labelled, and appropriately stored.
  • Effectively and efficiently maintain, repair, and test products to meet customer requirements.
  • Maintain accurate work reports and service records.
  • Assess incoming jobs and provide feedback to customers if there are any delays.
  • Conduct presales service work when requested and assist with maintaining a database of customer presales requirements.
  • Prepare detailed quotations for customers, assist with queries, and always positively promote Draeger.
  • Prepare and submit service jobs to ensure that all jobs are invoiced on time.
  • Apply a compliance-focused mindset across all operations.
  • Ensure a safety-first approach in all aspects of the job.
Requirements:
  • 2+ years' experience in a similar supervisory role.
  • Formal qualification in a maintenance trade discipline or demonstrated relevant experience.
  • High level of proficiency with hand and power tools, heavy-duty equipment, and specialized electrical and electronics measurement and communication devices.
  • Experience with technical documentation and diagrams, comprehending technical problems presented by customers, and providing effective solutions.
  • Well-versed in effectively articulating company and product information to customers.
  • Working knowledge of routine arithmetic calculations and pricing structures to complete quotations.
  • Moderate-to-high level of proficiency with various computer software, including Microsoft Office suite of applications.
  • Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment.
  • Exemplary understanding of compliance rules, with a proactive mindset and the ability to act as a role model in upholding and promoting compliance standards.
  • Excellent leadership, stakeholder management, problem-solving, interpersonal, communication, organisational, and task management skills.
  • Team player with a positive attitude and willingness to learn.
  • Current Driver's License.
What We Offer:
  • Unique, supportive, respected, and proud culture.
  • Feel great about being a part of helping communities.
  • Genuine career and professional development opportunities.
  • Flat structure and open doors, giving you access to all leaders.
  • Global, long-established company with a great brand to reinforce your effort.
  • Attractive remuneration package and annual bonus reviewed annually.
  • Health and wellbeing partner discounts, and support throughout the career lifecycle.
  • Recognition and service programs and birthday vouchers.
  • Benefits, discounts, and Star Awards.
  • Salary sacrificing options.
  • Excellent and thorough on-the-job training.
  • Employee Assistance Program for you, and your family.
  • More that you would expect from a global leader.

We are passionate about everything we do. And we do it for Life.

Draeger creates technology and solutions to protect everyone's great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future.

With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.

Draeger is an Equal Opportunity Employer. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, or social status.

Read more about having a career – not just a job – at Draeger by viewing our Careers page:

Applicants must demonstrate the right to work in Australia or New Zealand.

No agency assistance is required.

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