Freight Coordinator Specialist

6 days ago

Adelaide, South Australia beBeeLogistics Full time $50,000 - $80,000
Job Overview

The Customer Operations Specialist plays a pivotal role in ensuring seamless logistics operations across Australia.

This mid-senior level position combines administrative precision with physical freight coordination, requiring strong attention to detail and excellent communication skills.

You will work closely with the warehouse, transport, and third-party vendors to ensure timely and efficient delivery of goods.

Additionally, you will be responsible for entering and updating data accurately in DHL systems and operational platforms.

Key Responsibilities:
  • Conduct daily freight forwarding tasks including quoting, bookings, documentation, customs coordination, and issue resolution.
  • Support physical freight handling activities in collaboration with internal teams and external partners.
  • Enter and update data accurately in DHL systems and operational platforms.
  • Assist with sales invoicing, costing, and closing out files to meet month-end timelines.
  • Communicate effectively with customers, internal teams, and logistics partners to uphold service excellence.
  • Ensure all operations meet local and global compliance standards.
  • Collaborate with team members to ensure continuity and seamless service during peak periods or absences.
  • Support process improvement initiatives, training delivery, and operational enhancements under guidance from senior leadership.
Requirements:
  • Prior experience in freight forwarding operations (Air and/or Ocean preferred).
  • Strong attention to detail and commitment to accuracy.
  • Confidence working with operational systems (experience with DHL systems advantageous).
  • Excellent communication and interpersonal skills.
  • Adaptability and willingness to pitch in with freight handling tasks as required.
  • Resilience and solutions-focused mindset during busy or high-pressure periods.
  • Effective collaboration as part of a high-performing team.
Why Join Us?

At DHL Global Forwarding, you'll be part of a collaborative and inclusive team culture that values ongoing learning and development opportunities.

We offer competitive remuneration and employee benefits, as well as a chance to make an impact every day in a critical operations role.

Join us and contribute to delivering exceptional customer experiences and driving business growth.

Seniority Level:
  • Mid-Senior Level
Employment Type:
  • Full-Time
Job Function:
  • Other
Industries:
  • Transportation, Logistics, Supply Chain and Storage

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