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Microsoft 365/Teams Subject Matter Expert

2 months ago

Canberra, ACT, Australia Unisys Full time
Job Description

Job Title: Microsoft 365/Teams Subject Matter Expert

Job Summary:

We are seeking a highly skilled Microsoft 365/Teams Subject Matter Expert to join our team at Unisys. As a key member of our team, you will be responsible for designing, configuring, and implementing Microsoft Teams, Office 365, OneDrive for Business, SharePoint, and other Microsoft messaging and communication services.

Key Responsibilities:

  • Design and implement Microsoft Teams, including Teams Voice with Direct Routing and Microsoft Calling Plans
  • Configure and test services, establish guidelines and standards, and support existing infrastructure and users
  • Provide subject matter expertise in support of Teams and Office 365 core services
  • Develop and maintain PowerShell scripts to automate tasks and improve efficiency
  • Collaborate with customers, management, and peers to deliver solutions that meet customer business, functional, and technical requirements
  • Develop strategic customer relationships, gain trust, and respect for the team
  • Solve complex technical problems through sound and methodical troubleshooting

Requirements:

  • 6-10 years' experience with Office 365 migration, support of migration tasks, consulting, or working in the enterprise customer arena
  • Experience with O365, SharePoint Administration & Teams
  • Extensive experience with designing and implementing Teams, including Teams Voice with Direct Routing and Microsoft Calling Plans
  • Experience with designing and implementing OneDrive for Business and SharePoint
  • Experience in managing large-scale transition projects
  • Strong understanding of ITIL, specific to Change & Release management
  • Customer-facing presentation and consulting skills
  • Strong knowledge of Microsoft PowerShell
  • Certifications: ITIL Foundation (optional), O365, MS Teams, and Power platform (optional)

About Us:

Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace, cloud, applications & infrastructure, enterprise computing, and business process solutions.