Front Office Ambassador: Murramarang Resort

3 weeks ago


South Durras, Australia The NRMA Full time

Job Summary:

We are seeking a highly motivated and customer-focused Front Office Attendant to join our team at Murramarang Resort. As a Front Office Attendant, you will be responsible for ensuring the highest possible standards of efficiency and professionalism in Front Office Guest Services.

Key Responsibilities:

  • Welcoming guests warmly and efficiently checking them in and out
  • Handling incoming phone calls to the property and providing excellent customer service
  • Delivering exceptional guest experiences and ensuring guest satisfaction
  • Working collaboratively with the Front Office team to achieve excellent service standards

Requirements:

  • Outstanding customer service skills
  • Well-presented, friendly, and welcoming demeanor
  • Passionate about delivering exceptional guest experiences
  • Team-oriented and able to work collaboratively
  • Great problem-solving skills and ability to multitask
  • Reception/Front Office/Admin/Sales Agent experience preferred

What We Offer:

  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more
  • My Thanks reward and recognition program
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000

About Us:

At NRMA Parks & Resorts, we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued, and connected. We welcome people from all walks of life and embrace unique perspectives.



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