
Resource Scheduler
6 days ago
We are committed to providing exceptional in-home support services for our aging clients, empowering them to live independently within their own homes and communities.
In this unprecedented time, we focus on connecting with our customers, respecting their needs, and making it possible for them to receive the care they deserve.
A new opportunity has arisen for a skilled professional to join our team as an Allocations Coordinator.
About Your New RoleOur team is seeking a professional to create effective scheduling and rostering services, aligning Care Worker rosters to meet customer requirements. Key responsibilities include:
- Planning, forecasting, and managing workforce planning requirements, including roster changes, leave, and absence planning, as well as new employee onboarding.
- Providing administrative support as needed.
- Assisting with client phone-based inquiries via triage of service support when required.
- Maintaining accurate and up-to-date client and employee records.
To be successful in this role, you will possess:
- Strong verbal and written communication skills.
- Experience in rostering and scheduling staff in a high-volume, fast-paced work environment (ideal but not essential).
- Skills in using Microsoft Office Suite and online rostering technology/systems.
We offer a range of benefits, including:
- Yearly paid Community, NAIDOC, and Wellbeing days.
- Competitive remuneration.
- 14 weeks paid parental leave - equal benefit for both parents.
- Bump to Baby program - a support service connecting you to a team of maternal health experts, midwives, and nurses.
- Flexible work options, including one work-from-home day.
- Fitness Passport - discounted workplace health and fitness program.
- Supported learning and career development, including access to LinkedIn Learning courses and our Employee Learning platform.
- Access to great staff discounts on Financial Services products, including attractive discounts on Private Health Insurance.
We value lifelong learning, supporting your wellbeing, and taking care of our people, which enables them to take care of our customers. We strive to make a bigger difference together.
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