Support Healthcare Professionals

1 week ago


Adelaide, South Australia beBeeReceptionist Full time $60,000 - $80,000

Healthcare Support Specialist Job Opportunity

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This role involves managing patient interactions, scheduling appointments, and maintaining accurate records.

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No weekend work or evening shifts. Our team environment is supportive and collaborative.

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Key Responsibilities:

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- Respond to patient inquiries and direct them to relevant healthcare practitioners.

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- Coordinate patient care by allocating patients to therapists specializing in anxiety disorders, depression, stress, mood disorders, chronic pain, and other conditions.

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- Greet patients warmly at the front desk and ensure a smooth experience.

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- Schedule appointments and prepare patients for their appointment.

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- Manage billing and receipting processes efficiently.

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- Maintain accurate records by scanning and filing patient correspondence, results, and other documents.

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- Foster effective communication with allied services and other healthcare providers.

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Requirements:

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- Minimum 2 years of receptionist experience.

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- Strong proficiency in computer systems (preferably ZedMed).

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- Excellent written and oral communication skills.

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- Ability to work independently and as part of a cohesive team.

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- High attention to detail.

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- Outstanding organizational skills with the ability to prioritize tasks effectively.

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- Exceptional customer service skills.

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