Store Leadership Position

1 day ago


Springfield Lakes, Queensland, Australia The Athlete's Foot Full time

We're looking for an exceptional Store Manager to lead our team at The Athlete's Foot Springfield. As a key member of our store leadership, you'll play a vital role in driving sales, managing staff, and ensuring exceptional customer satisfaction.

Key Responsibilities:

  • Maximising Sales: Develop and implement strategies to increase sales and drive revenue growth.
  • Staff Management: Lead and motivate our team to achieve their full potential, providing coaching and development opportunities to ensure they're equipped to deliver outstanding customer service.
  • Customer Satisfaction: Ensure that every customer has an exceptional experience, resolving issues promptly and efficiently.
  • Compliance: Ensure that all company standards and policies are met, maintaining a high level of quality and service.
  • Customer Service: Provide excellent customer service during peak retail sales times, fitting and serving customers with a smile.

Requirements:

  • Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Leadership Experience: Previous experience as a Store Manager or Assistant Manager, with a passion for leadership and development.
  • Communication Skills: Ability to communicate effectively with customers and colleagues, with excellent interpersonal skills.
  • Availability: Willingness to work over weekends and peak periods, including December and January.

We're looking for someone who shares our values and is passionate about delivering exceptional customer service. If you're a motivated and experienced leader, we'd love to hear from you



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