Customer Service Representative | Cremorne, NSW
3 weeks ago
About the Role:
As a dedicated Customer Service Representative, you will play a vital role in providing exceptional patient care and administrative support within our busy dental practice.
Main Responsibilities:
- Meet and greet patients, providing a warm and welcoming first impression
- Manage appointments, answer phone calls, and update patient records with accuracy and attention to detail
- Support the Practice Manager and clinical team with the smooth running of the practice
- Communicate effectively with patients, outlining available dental services and offers
- Handle patient payments and maintain confidentiality
Requirements:
- Availability to work full-time, Tuesday to Friday, 7:45 am - 6:15 pm
- Able to have every Monday off
- All levels of experience welcome; dental experience highly regarded but not essential
- Exceptional communication and interpersonal skills
- Passionate about delivering outstanding customer service and patient care
- Organized with a keen eye for detail
Why Bupa?
- Significant Bupa product and service discounts
- Over 140 practices Australia-wide
- Growth opportunities, including our Future Leaders Program
- 4-day condensed work week
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