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Administrative Support Specialist

3 weeks ago


Hervey Bay, Australia beBeeCustomer Full time $45,000 - $65,000
Medical Receptionist Job Description

We are seeking a Medical Receptionist to join our team. As a Medical Receptionist, you will provide friendly administrative support to patients with a wide range of heart and cardiovascular conditions.

Based in our Hervey Bay Clinics, you will be responsible for providing and achieving a high quality, accurate and efficient reception and administrative service to the practice and its patients.

Key Responsibilities:
  • Provide excellent patient care and customer service, ideally in a medical/healthcare environment.
  • Manage a large volume of telephone enquiries, respond promptly and professionally to patient calls and emails.
  • Adapt to and manage an environment where there is ongoing change and competing priorities.
  • Bill and receipt patient accounts, reconcile daily banking and document scanning.
  • Book and reschedule patient appointments for testing and consulting, import and distribute medical records and patient information.
Requirements:
  • Demonstrated ability to work efficiently in a fast-paced administrative role.
  • Strong organisation and communication skills, with the ability to work as a proactive member of a multi-disciplinary team.
  • Experience in billing/receipting medical accounts, Medicare and DVA billing.
  • Exceptional phone manner and ability to handle a high volume of patient enquiries.
  • High attention to detail and ability to adapt in a fast-paced environment.
Benefits:
  • Part-time position, days of work - Tuesday, Wednesday and Thursday. Total of 19 hours per week, 10am-4:50pm each day.
  • Opportunity to work for one of the most influential healthcare providers, pioneering the way for innovation in cardiac diagnostics and treatment.
  • Fast paced, high performing & agile working culture with lots of change due to rapid growth.
Join Our Team:

At our organization, we believe that every person matters. We're looking for someone who shares our values and is passionate about delivering exceptional patient care and customer service.