Grocery Retail Team Lead
5 days ago
Drake Supermarkets Pty Ltd is a leading retail company in Australia, known for its commitment to excellence and customer satisfaction. As a family-owned and operated business, we pride ourselves on providing a dynamic and supportive work environment for our employees.
The successful candidate will be responsible for overseeing the grocery department, treating it as their own business, and making strategic decisions to drive sales and customer engagement. They will work closely with the team to develop and implement effective strategies to meet the specific needs of customers in the local area.
Key responsibilities will include:
- Leading a team of grocery retail professionals to achieve sales and customer service goals
- Developing and implementing effective ordering and cost control systems
- Coordinating staff rostering and ensuring adequate coverage during peak periods
- Collaborating with management to drive business growth and improve customer satisfaction
- Providing exceptional customer service and ensuring a positive shopping experience
- Staying up-to-date with industry trends and best practices to drive business improvement
To succeed in this role, the ideal candidate will possess:
- Strong leadership and communication skills
- Experience in grocery retail management, with a focus on customer service and sales growth
- Ability to work effectively in a fast-paced environment and make sound decisions under pressure
- Passion for the retail industry and commitment to delivering exceptional customer experiences
- Strong analytical and problem-solving skills, with the ability to interpret data and drive business improvement
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