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Technical Service Engineer

2 weeks ago

City of Greater Geelong, Australia OpusV Pty Ltd Full time
About the Role

We are seeking a skilled Operations Technician to join our team at OpusV Pty Ltd. As an Operations Technician, you will play a critical role in providing technical support to clients and ensuring the smooth operation of our systems.

Your primary responsibilities will include receiving client requests, creating tickets and relevant documentation, and performing troubleshooting and resolution activities. You will also be required to maintain accurate timesheets and escalate tickets to subject matter experts when necessary.

To be successful in this role, you will need a minimum of 2 years' experience in an IT troubleshooting environment and the ability to work effectively in a team environment. You must also have unrestricted work rights in Australia and be able to attend the Melbourne office at least 3 days a week.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced Operations Technician looking for a new challenge, please submit your application today.