Customer Service Representative for Geraldton Steel Centre

4 weeks ago


Perth, Western Australia GFG-Alliance Full time

At GFG-Alliance, we're seeking an experienced Customer Service Officer to join our tight-knit team in the Geraldton Steel Centre branch. This exciting opportunity allows you to build on your existing customer service/sales experience and work closely with both Sales and Operations teams.

The ideal candidate will have exceptional customer focus, strong attention to detail, and thrive in a busy environment. Key responsibilities include:

  • Managing customer enquiries via phone, email, and in-person
  • Processing cash sales, quotes, and orders
  • Preparing reports
  • Maximising sales opportunities
  • General administration duties

You'll be an enthusiastic and tenacious individual with the ability to provide customer solutions and exemplary service. We're looking for someone with:

  • Experience in customer service and/or sales administration
  • Excellent interpersonal skills and the ability to establish rapport
  • Microsoft Office & SAP system experience highly regarded
  • Experience in estimating and drafting in a similar industry also highly regarded

We offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, and a range of benefits including career opportunities, professional development, and a collaborative work environment.

GFG-Alliance is a leading steel manufacturing company committed to making our world stronger, safer, more sustainable, and connected. Our vision is to challenge the notion of what's possible and collaborate to make possibilities happen.



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