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Airside Operations Supervisor

2 months ago

Perth, Western Australia dnata catering Full time

Position Overview

We are seeking a skilled and experienced Operations Leading Hand to oversee our Airside team in Perth. This role is pivotal in ensuring that our customer service delivery aligns with operational schedules and safety protocols.

Key Responsibilities:

  1. Lead and manage team members within the Customer Delivery department.
  2. Monitor and ensure that productivity and performance standards are achieved in your designated area.
  3. Oversee the operation of catering vehicles to guarantee timely and safe loading of aircraft.
  4. Exemplify leadership by performing all duties associated with a Driver.
  5. Train and onboard new employees in the designated work area.
  6. Coordinate daily tasks and workflow within your team.
  7. Handle administrative responsibilities and reporting as necessary.
  8. Address any discrepancies and confirm accuracy in all flight deliveries.

Qualifications for Success:

  1. Proven leadership, decision-making, and organizational skills to effectively navigate a dynamic work environment.
  2. Hands-on experience demonstrating leadership through action.
  3. Strong verbal and written communication abilities.
  4. Possession of a valid ASIC card is required.
  5. Must hold a valid MR or greater driver's license for Australian states/territories, with airside driving authority.
  6. ADA Fork Lift license is preferred but not mandatory.
  7. First Aid Certificate and WHS qualifications are advantageous.
  8. Flexibility to work around flight schedules is essential, as operations run 7 days a week.
  9. A clean Police Record is mandatory for this position.

Benefits:

  1. Become part of a dedicated team passionate about delivering exceptional customer service.
  2. Experience a dynamic work environment servicing aircraft airside.
  3. Enjoy flexible working arrangements with competitive hourly rates.
  4. Access to tailored Employee Novated Car Lease options.
  5. Opportunity to demonstrate and enhance your leadership and supervisory skills.
  6. Benefit from our employee program, which includes a wellbeing platform, discounted private health insurance, and access to offers from over 700 retailers.

About Us:

As Australia's leading inflight catering and retail partner, we specialize in a range of services including inflight catering, food manufacturing, and airport lounge management. Our diverse brands enable us to provide extensive service capabilities, catering to many of the world's top airlines. With 16 facilities across 10 cities and a workforce of over 4,000, we produce over 64 million meals and service more than 250,000 flights annually. Our parent company, dnata, is a prominent global air services provider, ensuring the aviation industry operates efficiently.