Operations Supervisor

3 weeks ago


Perth, Western Australia Programmed Full time
Operations Supervisor Job Description

Programmed is seeking an experienced Operations Supervisor to lead our team in the Pilbara region. As a key member of our operations team, you will be responsible for developing business across the Pilbara, liaising with clients, and driving growth.

Key Responsibilities:
  • Implement business strategies to grow customer accounts and enhance financial performance.
  • Lead customer relationship management activities to promote service excellence and customer retention.
  • Collaborate with stakeholders through regular consultation and communication.
  • Establish and monitor account management plans to ensure adherence to service level agreements and operational objectives.
  • Monitor and evaluate work in progress to ensure service and quality standards are met.
Requirements:
  • 5 years of experience in a similar role within the Iron Ore mining and maintenance industry.
  • Strong negotiation and influencing skills, with the ability to establish effective working relationships.
  • Proven experience in customer relationship management.
  • Tertiary qualifications in management or leadership (highly desirable).
  • A proven track record in contract management or a hands-on operational environment.
  • Ability to pass a pre-employment medical, including a drug and alcohol screen.
  • Ability to obtain or willing to obtain a national police clearance.
Employee Benefits:
  • Growth opportunities.
  • Long-term career potential.
  • Paid parental leave and great discounts with selected retailers.
  • An employee assistance program, incorporating a tailored wellbeing initiative.
  • Leading remuneration package.
  • Great supportive team culture.

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