IT Support Specialist
1 week ago
About the Role
Babcock Australasia is seeking a highly skilled IT Support Specialist to join our dynamic Business Solutions team. This role offers an exceptional opportunity for someone who is passionate about providing top-notch operational support for software applications.
Key Responsibilities:
- Support systems, networks, and technologies to ensure seamless use of ERP platforms and business applications;
- Develop software enhancements and implement best practices to improve system capabilities;
- Conduct reviews and investigations to identify areas for improvement and provide advice and guidance to colleagues;
- Enhance system understanding and capabilities through planning and managing system integration, supporting business change, and providing ongoing support for all ERP applications;
- Publish and maintain operational, technical, and support documentation, support the collation of business requirements, and assist technical architects in the design process.
Requirements:
- Australian Citizen with the ability to obtain and maintain a Defence security clearance;
- Experience and/or understanding of development, administration, and configuration experience in a global enterprise environment within multiple domains;
- Proven ability to work both autonomously and in teams, successfully delivering project and operational outcomes;
- Experience providing technical support to multiple business sectors with a diverse application portfolio as well as understanding the business requirements;
- Exceptional communication skills and the ability to build relationships with end-users at all levels of the organisation, as well as external vendors;
- Strong troubleshooting skills that allow you to pull together multiple resources and tools to understand and resolve complex IT issues.
We Offer:
In addition to the opportunity to work with a leading defence company, we offer a competitive salary ranging from $80,000 to $110,000 per annum, depending on your level of experience. You will also be entitled to a comprehensive benefits package including flexible working arrangements, access to professional development opportunities, and a range of wellbeing initiatives.
About Us:
Babcock Australasia is a leading provider of technology-based solutions to the defence industry. Our team is dedicated to delivering high-quality support and services to our customers, and we are committed to fostering a culture of innovation and excellence.
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