IT Support Specialist

1 week ago


Adelaide, South Australia Babcock International Group Full time

About the Role


Babcock Australasia is seeking a highly skilled IT Support Specialist to join our dynamic Business Solutions team. This role offers an exceptional opportunity for someone who is passionate about providing top-notch operational support for software applications.



Key Responsibilities:

  • Support systems, networks, and technologies to ensure seamless use of ERP platforms and business applications;
  • Develop software enhancements and implement best practices to improve system capabilities;
  • Conduct reviews and investigations to identify areas for improvement and provide advice and guidance to colleagues;
  • Enhance system understanding and capabilities through planning and managing system integration, supporting business change, and providing ongoing support for all ERP applications;
  • Publish and maintain operational, technical, and support documentation, support the collation of business requirements, and assist technical architects in the design process.


Requirements:

  1. Australian Citizen with the ability to obtain and maintain a Defence security clearance;
  2. Experience and/or understanding of development, administration, and configuration experience in a global enterprise environment within multiple domains;
  3. Proven ability to work both autonomously and in teams, successfully delivering project and operational outcomes;
  4. Experience providing technical support to multiple business sectors with a diverse application portfolio as well as understanding the business requirements;
  5. Exceptional communication skills and the ability to build relationships with end-users at all levels of the organisation, as well as external vendors;
  6. Strong troubleshooting skills that allow you to pull together multiple resources and tools to understand and resolve complex IT issues.


We Offer:

In addition to the opportunity to work with a leading defence company, we offer a competitive salary ranging from $80,000 to $110,000 per annum, depending on your level of experience. You will also be entitled to a comprehensive benefits package including flexible working arrangements, access to professional development opportunities, and a range of wellbeing initiatives.



About Us:

Babcock Australasia is a leading provider of technology-based solutions to the defence industry. Our team is dedicated to delivering high-quality support and services to our customers, and we are committed to fostering a culture of innovation and excellence.



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