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Solutions Architect

2 months ago

Sydney, New South Wales, Australia Stripe Full time
About the Role

We are seeking a highly skilled Solutions Architect to join our team at Stripe. As a Solutions Architect, you will play a critical role in partnering with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

Key Responsibilities
  • Support key technical engagements for Stripe AUNZ, driving thought leadership and establishing strong relationships with key decision makers.
  • Work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers Product, and Engineering teams to develop and execute on the account strategy for Stripe in market.
  • Build trusted relationships with brand new founders to the C-suite, solving mission-critical business challenges for our users.
  • Develop and articulate the end-to-end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
  • Lead strategy engagements with users to align to business priorities, design solutions, and secure the technical win.
  • Bring understanding of the AUNZ market to our Product and Engineering organizations, acting as the "Voice of the User" to bring insights, trends, and opportunities to the leadership, product, and engineering teams.
  • Participate in sales forecasting, Quarterly Business Reviews, and account/territory planning to strategically and tactically align for success.
Requirements
  • 5+ years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
  • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
  • Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
  • Thorough understanding of the software development lifecycle and API architecture.
  • Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
  • Gather an in-depth understanding of all of Stripe's products and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs.
  • Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax, and legacy systems interact with each other in a platform technology stack/ecosystem.
  • Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
Preferred Qualifications
  • Experience as a customer-facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
  • Prior experience driving technical sales and supporting them and their customer's unique requirements.
  • Can read, write, and understand code in one to many programming languages.
  • Experience with integrating Stripe or other RESTful APIs into web applications.
  • Experience in systems design, building, and deploying complex applications.
  • Passionate about learning and actively seeks out knowledge.
  • Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
  • Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
  • Strong collaboration skills to work seamlessly with extended global teams to support our users.